Shipping Guidelines
We ship all products via Federal Express or UPS with insurance.
Order processing takes from one to two business days. Please add this time to your chosen delivery method to estimate the arrival date of your purchase. We make every effort to ship orders as quickly as possible; the vast majority go out within 12-36 hours.
For special orders please allow an additional 2 days.
8' Antennas are based on 70 lb rate from UPS due to its length.
Please note, you must provide a street address (not a post office box) for delivery.
Return and Exchange Policy
Exchanges:
> Damaged or defective items
If you receive a damaged or defective item, please e-mail
to request return instructions and a Return Authorization Number. This must be done within 48 Hours.
In your message, be sure to include:
1. Your order number
2. The item(s) you wish to exchange
3. The
Returns without a Return Authorization Number will not be accepted.
Thank you in advance for complying with our return and exchange policy. We appreciate your business!
Still Have a Question?
We value your time and your business. For fastest service, please use the e-mail link below. All inquiries will be answered promptly!
E-mail: support@boatantenna.com
Or, you may call:
Local and Outside of U.S.: (954) 340-7053
Fax: (954) 340-9086
Due to the high level of incoming calls, if you are unable to reach a live operator, please leave your name and phone number (including area code) and a customer service representative will return your call as soon as possible.
Regular Mail:
Boatantenna.com Inc.
12453 NW 44th Street
Coral Springs, FL 33065
